Privacy Policy

1. Introduction

Vacation Clearwater at Avalon ("we," "our," or "us") operates clearwatervacation.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Booking details (check-in/check-out dates, number of guests)
• Government-issued ID (as required for guest verification)
• Communication preferences

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages you visit and time spent on each page
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process your vacation rental bookings and reservations
• Send booking confirmations, receipts, and pre-arrival information
• Communicate with you about your reservation
• Process payments and prevent fraud
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Analyze website usage and trends

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: Payment processors (Stripe), email services, analytics providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly authorize us to share information

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may limit your use of certain features.

Types of cookies we use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All payment information is encrypted using SSL/TLS technology and processed through secure payment gateways (Stripe).

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking information is retained for tax and legal compliance purposes for at least 7 years.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service

To exercise these rights, contact us at privacy@clearwatervacation.com

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: